Help
Frequently asked questions
Everything you need to know before you order.
- How discreet is your packaging?
- Every order is sent in plain, unbranded outer packaging with no product descriptions visible from the outside.
- Can I order without creating an account?
- Yes. Guest checkout is available at all times. You can create an account later using the same email address.
- How long does UK delivery take?
- Standard tracked delivery arrives in 2 to 4 working days for £3.95, and is free on orders over £60. Express next working day delivery is £6.95.
- What is your returns policy?
- Unworn items with hygiene seals intact may be returned within 30 days of delivery for a refund or exchange.
- How do I find my size?
- Our size guide includes UK clothing and bra charts plus measuring instructions. If you're between sizes, take the larger size in structured lace.
- Which payment methods do you accept?
- We accept all major debit and credit cards through our secure payment provider. Your card details never touch our servers.