Delivery & returns

UK delivery

• Standard tracked delivery — £3.95, 2 to 4 working days.
• Free standard delivery on all orders over £60.
• Express next working day — £6.95, order before 2pm Monday to Thursday.

Packaging

Orders are sent in plain, unbranded outer packaging. Your delivery note shows no product descriptions on the outside of the parcel.

Returns

You may return unworn items with hygiene seals intact within 30 days of delivery for a refund or exchange. Please include your order number. Refunds are issued to the original payment method within 5 working days of receipt.

Non-returnable items

For hygiene reasons we cannot accept returns on briefs, bodysuits or swimwear where the hygiene seal has been removed, or on any item that has been worn, washed or altered.

Faulty items

If something arrives damaged, contact us within 14 days and we will arrange a replacement or full refund including delivery.